Terms of Use

AGREEMENT BETWEEN CUSTOMER AND PRIVILEGE CONCIERGE

 

Welcome to PRIVILEGE CONCIERGE (the "Site"). This Site is provided by PRIVILEGE CONCIERGE only to assist customers in collecting travel information, determining the availability of travel related products and services, making legitimate reservations or conducting business with travel suppliers, and for no other purpose. The terms "we", "our" and "move" refer to PRIVILEGE CONCIERGEhe term "you" refers to the customer who visits the Site and / or makes a reservation through us on this Site, or through our reservation center.

 

This Website is offered to you on the condition that you accept, without modification, all terms, conditions and notices set forth below (collectively the "Terms of Use" or "Agreement"). Please read the Terms of Use carefully. By accessing or using this Website, booking any product or travel service on this Website, or by contacting the agents of our call center, you agree that the current Terms of Use will apply. If you do not agree to the Terms of Use, do not use or make reservations through this Website or the agents of our call center. Mover may change these Terms of Use at any time and your continued use of this Website is conditioned upon your acceptance of the updated Terms of Use.

 

USE OF THE SITE

 

As a condition of your use of this Site, you represent that (i) you are at least 18 years of age, (ii) you have the right to enter into a legal obligation, (iii) you use this Site in accordance with these Terms of Use, ) will only use this Site to make legitimate reservations for itself or other persons to whom it is legally authorized to represent, (v) inform such other persons of the Terms of Use which apply to reservations made on behalf of them, including all rules and restrictions applicable to such reserves; (vi) all information provided by you on this Site is true, accurate, current and complete, and (vii) if you have a PRIVILEGE CONCIERGE.com account, you will protect your account information, supervise the use of your account, and responsible for the use of your account, either by you or anyone else. We reserve the right, in our sole discretion, to deny access to this Site and our services to anyone, at any time and for any reason, including (but not limited to) violation of these Terms of Use.

 

PROHIBITED ACTIVITIES

 

Content and information on this Site (including pricing and availability of travel services, but not limited to that), as well as the infrastructure used to provide such content and information, is owned by us or our suppliers and service providers. services. Although you may make limited copies of your travel itinerary (and related documents) for travel or services reserved through this Site, you agree not to modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works transfer, sell or resell any information, software, products or services obtained through this Site. In addition, you agree not to:

 

1. Use this Site or its content for any commercial purpose;

2. Make any speculative, false or fraudulent reservation or any reservation pending the claim,

3. access, monitor or copy any content or information from this Site using robot, spider, scraper or other automated means or manual process, for any purpose, without our express written authorization;

4. Violate the restrictions of any robot exclusion header of this Site, or disregard or circumvent other measures employed to prevent or limit access to this Site;

5. Take any action it imposes, or impose, at our discretion, an unreasonable or disproportionately large load on our infrastructure;

6. Carry out a deep link from any part of this Site (including, but not limited to, the purchase path to any travel services) for any purpose

7. Without our express written permission, or through "frame," "mirror," or otherwise incorporate any portion of this Site into any other website without our prior written consent.

If your reservation or account shows signs of fraud, abuse or suspicious activity, PRIVILEGE CONCIERGEmay cancel any reservations associated with your name, email address or account, and close any associated PRIVILEGE CONCIERGE account. If you have engaged in any fraudulent activity, PRIVILEGE CONCIERGE reserves the right to take all necessary legal actions and you may be held liable for Mover's monetary losses, including litigation costs and damages. To contest the cancellation of a reservation or the freezing or closing of an account, please contact PRIVILEGE CONCIERGE Customer Service.

​

SUPPLIER RULES AND RESTRICTIONS

 

Additional terms and conditions will apply to your booking and to the purchase of travel products and services that you select. Please read these additional terms and conditions carefully. You agree to comply with the terms and conditions of purchase imposed by any supplier with whom you choose to trade, including, but not limited to, payment of all amounts in due time and adherence to supplier's rules and restrictions regarding availability and use of tariffs, products or services. We reserve the right to cancel your reservation if full payment is not received in a timely manner. You acknowledge that third parties providing certain services and / or activities may require you to sign a liability agreement before participating in the service and / or activity offered by them. You acknowledge that any violation of the rules and restrictions of such suppliers may result in the cancellation of your reservation (s), your denied access to the respective product or travel service, the loss of any amounts paid for such (s), and / or in which we debit your account, relating to all expenses incurred as a result of such breach.

 

PRIVACY POLICY

 

We believe in protecting your privacy. Please click here to understand our practices and access our current Privacy Policy, which also applies to your use of the Site: Privacy Policy.

 

ANALYSIS, COMMENTS AND OTHER OBSERVATIONS

 

We are interested in receiving your comments. Please be aware that by submitting content to this site by e-mail, postings or otherwise, including questions, comments, suggestions, ideas and hotel reviews or the appreciation contained in any comments (collectively the "Notes"), you PRIVILEGE CONCIERGE and affiliated partners of the same brand and / or affiliated partners on the site through which we provide service the non-exclusive, royalty-free, perpetual, transferable, irrevocable and fully sub licensable right to (a) use, reproduce, translate, distribute, publish, create derivative works, publicly display and make such Observations throughout the world and by any means, known to date or subsequently conceived, and (b) use the name submitted to such Observation. PRIVILEGE CONCIERGE can choose to provide attributes of your comments or reviews (for example, list your name and city in an analysis submitted by you), at our discretion and that such comments may be shared with our supplier partners. You grant PRIVILEGE CONCIERGE the right to sue any person or entity that violates your rights or PRIVILEGE CONCIERGE  rights in the Observations in violation of this Agreement. You acknowledge and agree that the Observations are neither confidential nor proprietary. We assume no responsibility and disclaim any liability in connection with the Observation posted or submitted by you. We are not required to post your comments; we reserve the right, in our sole discretion, to determine which comments are posted on the site. If you do not agree to these terms and conditions, please do not provide any Notes.

 

You are fully responsible for the content of your Observations, (especially regarding reviews posted on the site, and so on). It is prohibited to post or transmit on this site: (i) any unlawful, threatening, libelous, defamatory, obscene, pornographic material or content or other material or content that would infringe the rights of publicity and / or privacy or would violate any law; (ii) any commercial material or content (including, but not limited to, solicitation of funds, advertising or marketing of any good or service); and (iii) any material or content that infringes, infringes or otherwise appropriates any copyright, trademark, patent right or other intellectual property right of any third party. You shall be solely liable for damages resulting from any breach of the foregoing restrictions, or for any other damages resulting from your posting of content on this site. You acknowledge that PRIVILEGE CONCIERGE may exercise your rights (for example, use, publish, delete) to any content you submit without notice. If you submit more than one review to the same hotel, only the most recent submission will be eligible for use.

 

PRIVILEGE CONCIERGE policies relating to third party claims that the content of the site, including the Content of Observations, infringes the copyrights owned by such third party can be found in the Copyright Infringement Claims section below.

 

Passport and visa: You need to consult the relevant embassy or consulate to obtain this information. The requirements can be changed and you should check for updated information prior to booking and departure. We do not accept any liability in case of refusal to enter a flight, or in any country, due to its failure to carry a passport, visa, or other appropriate travel documents required by any airline, authority, or country, including which you are just passing through. This includes all stops made by the aircraft, even if you do not leave the aircraft or airport.

 

Health: The travel-recommended vaccines can be changed and you should consult your doctor for current recommendations prior to your departure. It is your responsibility to ensure that you meet all health related entry requirements, get the recommended vaccines, take all recommended medication and follow all medical advice related to your trip.

 

BY OFFERING TRAVEL PRODUCTS, ESPECIALLY FOR INTERNATIONAL DESTINATIONS, PRIVILEGE CONCIERGE DOES NOT DECLARE OR WARRANT THAT THE TRIP TO SUCH DESTINATIONS IS ADVISED OR FREE OF RISK, AND IS NOT RESPONSIBLE FOR DAMAGES AND LOSSES THAT MAY RESULT FROM THE TRIP TO SUCH DESTINATIONS.

 

LIMITATION OF LIABILITY

 

MANY OF THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES CONTAINED ON THIS SITE (INCLUDING, WITHOUT LIMITATION, THE PRICES, PHOTOGRAPHS, GENERAL PRODUCT DESCRIPTION, ETC.) ARE PROVIDED BY THE PROVIDERS OF THE RESPECTIVE PRODUCTS AND TRAVEL SERVICES CONTAINED ON THIS SITE. SO, THESE INFORMATION MAY HAVE ERRORS OR INACCURACIES WHICH

 

IN NO EVENT SHALL THE PRIVILEGE CONCIERGE THE MOVING AFFILIATES, AND/OR ITS RESPECTIVE SUPPLIERS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR IN ANY WAY RELATED TO, YOUR ACCESS, VISUALIZATION OF OR USE OF THIS SITE OR THE DELAY OR INABILITY TO ACCESS, DISPLAY OR USE THIS SITE (INCLUDING, BUT NOT LIMITED TO, YOUR RELIANCE ON THE OPINIONS CONTAINED ON THIS SITE, ANY COMPUTER VIRUS, INFORMATION, SOFTWARE, LINK CONTENT SITE, PRODUCTS, AND SERVICES OBTAINED THROUGH THIS SITE, OR OTHERWISE ARISING OUT OF THE ACCESS TO, VISUALIZATION OR USE OF THIS SITE) IS BASED ON NEGLIGENCE THEORY, CONTRACT, CIVIL DEFENSE, STRICT LIABILITY, CONSUMER PROTECTION STATUTES, OR OTHERWISE.

 

INDEMNITY

 

You agree to defend and indemnify PRIVILEGE CONCIERGE and its employees, directors, employees and agents from and against any and all claims, demands, demands, transfers, losses, damages, fines, penalties or other costs or expenses of any kind or nature including but not limited to reasonable judicial and accounting costs, alleged by third parties as a result of:

 

• Your violation of these Terms of Use or the documents referred to herein;

• Your violation of any law or third party rights; or

• Your use of this Site.

 

LINKS TO THIRD PARTY SITES

 

This Site may contain hyperlinks to websites operated by third parties. Such hyperlinks are provided simply for your reference. We do not control such websites and we are not responsible for the content or privacy or other practices of such websites. In addition, you are responsible for ensuring that any link you select or software that you download (whether from this Site or from other websites) is free from such items as viruses, worms, Trojan horses, defects, and other items of a destructive nature. Our inclusion of hyperlinks to such websites does not imply endorsement of the material on such websites or any association with its operators.

 

SOFTWARE AVAILABLE ON THIS SITE

 

Any software available for download from this Site ("Software"), or through your mobile application store, including PRIVILEGE CONCIERGE mobile applications (the "Mobile Device Application"), are copyrighted works belong to PRIVILEGE CONCIERGE and its respective suppliers. For any Software made available for download on this site that is not accompanied by a License Agreement, we hereby grant you, the user, a limited, personal, non-exclusive, non-transferable license to use the Software and / or Mobile Application for viewing and otherwise using this site and / or accessing the content and information available in the Mobile Device Application (including but not limited to the price and availability of travel services) in accordance with these terms and conditions and for no other purpose . Please note that all Software, including, without limitation, all HTML code and Active X controls contained on this Site, are owned by PRIVILEGE CONCIERGE and its suppliers and are protected by copyright and international treaty provisions. Any reproduction or redistribution of Software.

 

Available for download on this site that is not accompanied by a License Agreement, we hereby grant you, the user, a limited, personal, non-exclusive, non-transferable license to use the Software and / or Mobile Application for viewing and use of any other means of this site and / or access to the content and information available in the Mobile Device Application (including, but not limited to, price and availability of travel services) in accordance with these terms and conditions and for no other purpose. Please note that all Software, including, without limitation, all HTML code and Active X controls contained on this Site, are owned by PRIVILEGE CONCIERGE and its suppliers and are protected by copyright and international treaty provisions. Any reproduction or redistribution of the Software is expressly prohibited, and may result in severe civil and criminal penalties. Violators will be prosecuted in every possible way.

 

WITHOUT LIMITING THE FOREGOING, COPYING OR REPRODUCTION OF THE SOFTWARE TO ANY OTHER SERVER OR LOCATION FOR ANY REPRODUCTIONS OR REDISTRIBUTION IS EXPRESSLY SEALED. THE SOFTWARE IS GUARANTEED, IF ANY, ONLY ACCORDING TO THE TERMS OF THE LICENSE AGREEMENT.

 

Your mobile device must be connected to the Internet in order for the Mobile Application to work properly. You are responsible for making all arrangements necessary for your device to have Internet connectivity and are responsible for all sums your service provider may charge you for the transmission and reception of data by the Mobile Device Application (including, but not limited to, data roaming charges). As described in more detail in our Privacy Policy, the Mobile Device Application will automatically transmit a small amount of data as part of its normal operation, including how you use the Mobile Device Application, what Content is accessed, and technical errors or problems that the Application may experience during use. By using the Mobile Application, you acknowledge, agree, and consent to the automatic collection of such information.

 

CURRENCY CONVERTER

 

If a currency converter is available on the Site, the following terms and conditions apply: Exchange rates are based on several publicly available sources and should be used only as guidelines. We do not confirm if these rates are correct, and effective rates may vary. Exchange rates are not updated every day. Check the date in the currency converter feature to confirm the day on which that currency was last updated. It is believed that the information provided in this application is accurate, however PRIVILEGE CONCIERGE Companies, PRIVILEGE CONCIERGE Affiliates and / or their respective suppliers do not guarantee such accuracy. When using this information for any purpose other than facilitating your browsing the Site, we advise you to consult a qualified professional to verify the accuracy of the exchange rates indicated. We do not authorize the use of this information for any purpose other than your personal use and you are expressly prohibited from reselling, redistributing, or using this information for commercial purposes.

 

BANK AND CREDIT CARD RATES

 

The reservations made through the Site are considered an international transaction by your bank or card administrator, since PRIVILEGE CONCIERGE is a company based in the USA. Some banks and credit cards impose fees for international operations in addition to any tax that may be levied under applicable law, the rates of which may vary from time to time. If you are making a reservation with a provider outside Brazil using a Brazilian credit card, your bank may convert the sum payable to your local currency and charge you a conversion fee. In addition, the exchange rate used by the bank may be different from the rate indicated in our currency converter. This means that the amount entered on your credit or debit card statement may be in your local currency and be a cipher different from the amount indicated on the invoice summary page for the reservation made on the Site. The exchange rate and the international transaction fee are determined by your bank only on the day it processes the transaction. If you have any questions about these rates or the exchange used in your reservation, please contact your bank.

​

COPYRIGHT INFRINGEMENT AND COUNTER-NOTIFICATION NOTICES

 

PRIVILEGE CONCIERGE respects the copyrights of others. If, in good faith, you believe that materials hosted by us infringe your copyrights, you (or your representative) may send us written notice of the information below. We hereby inform you that we will not process complaints that are not adequately completed or incomplete:

 

1. A clear identification of the copyrighted work that you claim to have been infringed upon.

2. A clear identification of the material that is infringing the copyright and information that allows us to locate it on the Website as a link to the material.

3. Your contact information so we can respond to your complaint, preferably an email address and a phone.

4. A statement that you "believe, in good faith, that material designated as a copyright infringer is not authorized by the copyright owner, its agent or the law."

5. A statement that "the information contained in the notification is accurate and, under penalty of false testimony, the complainant is authorized to act on behalf of the owner of an exclusive right that is alleged to have been infringed".

6. The notification must be signed by the person authorized to act on behalf of the holder of an exclusive right that is alleged to have been infringed.

 

We'll review and process all notifications that meet the above requirements.

 

If we remove or disable access in response to a notification of this kind, we may notify the owner or administrator of the affected site or content so that it may file a counter-notification.

 

We suggest that you seek legal advice before submitting a notification. Any false statements in your notice of copyright infringement caused by a content or activity may result in civil liability for damages (including attorney fees and costs). In a lawsuit involving online content (see Online Policy Group vs. Diebold, Inc.), a company paid more than $100,000 in attorney fees and fees after attacking content protected by the US-allowed use doctrine.

 

CANCELLATION

 

Under the DMCA (Digital Millennium Copyright Act) and other applicable laws, PRIVILEGE CONCIERGE has a policy of turning off, under specific circumstances and at its sole discretion, subscribers or account holders recidivists in violation of copyright. In its sole discretion, PRIVILEGE CONCIERGE may also limit access to the Site and / or cancel user accounts that violate any third-party intellectual property rights, whether or not there is a recurrence. When submitting your notification, add enough information about a prospective account holder or subscriber that you believe is a repeat infringer of copyright infringement. So we can confirm the situation.

​

AGAINST NOTIFICATION

 

PRIVILEGE CONCIERGE does not tolerate false copyright infringement reports. File a DMCA count notice if you believe any content posted on our site has been removed erroneously because of a false copyright infringement report. All properly filed counter-notifications that we receive will be forwarded to the holder claiming their rights. In the United States, the DMCA allows us to restore your content if the rightsholder does not file a lawsuit against you within 10 business days after receiving a copy of your counter-notification.

 

To file a counter-notification with us, please email us a fax or send us a written notice stating the items listed below. We inform you that you will be liable for damages (including costs and attorney fees) if you make false material claims that the content does not violate the copyrights of a third party. We suggest that you first seek legal advice if you are not sure that a particular material violates the copyrights of others.

 

Send us your counter-notification in the format below so we can process it:

 

Indicate where the content appears on the PRIVILEGE CONCIERGE site. If possible, enter the URL address.

• Enter your name, mailing address, telephone number, email address and include a statement you agree to send to the United States;

• Federal Court of the county where your address is located or, if your address is outside the United States, the jurisdiction of the municipality in which PRIVILEGE CONCIERGE is located, and you agree to receive procedural notice from the party that denounced your content or the representative of that party;

• Include the following statement: "I swear, under penalty of perjury, that I believe in good faith that the content identified above has been removed or deactivated as a result of misleading or misidentification."

• Sign the document.

​

GENERAL

 

You acknowledge that there is no joint venture, partnership or employment relationship between you and PRIVILEGE CONCIERGE resulting from this Agreement or use of this Site.

 

Our performance of this Agreement is subject to applicable law and due process, and nothing in this Agreement limits our right to comply with the law or other governmental or legal requirements relating to your use of this Site or information received or collected by us in connection therewith.

 

If any part of this Agreement is held to be invalid, unlawful or unenforceable, the validity, legality or enforceability of the other provisions shall not be affected or impaired. Our failure or delay in the application of any provision of this Agreement at any time does not imply waiving our right to require future compliance with that provision or any other Agreement.

 

This Agreement (and any other terms and conditions set forth herein) constitute the entire agreement between you and PRIVILEGE CONCIERGE with respect to this Site and supersedes all prior or contemporaneous communications, electronic, oral or written communications between you and PRIVILEGE CONCIERGE with respect to this Agreement. site. A printed version of this Agreement and any notice made electronically shall be admissible in judicial or administrative proceedings based on or in connection with this Agreement to the same extent and subject to the same conditions applicable to other commercial documents and records originally generated and maintained in print format. The fictitious names of the companies, products, people, characters and / or data mentioned on this site do not represent any real person, company, product or event.

 

All rights not specifically guaranteed herein are reserved.

 

RECORDS

 

PRIVILEGE CONCIERGE  is a registered Florida company in the United States of America:

​

​​